Shipping

Last updated: September 10, 2026

This policy covers hardware purchased from Sentrick Industrial, operated by Anima Technology Sensor & Tracking Solutions, LLC ("Sentrick", "we", "us").

1. Where we ship

We currently ship to addresses within the United States only. A complete, valid U.S. shipping address is required at checkout.

2. Shipping cost

Shipping is a $9.99 flat rate per order within the United States, added at checkout. Applicable sales tax is calculated separately at checkout based on your delivery address. Prices shown on product pages are in U.S. dollars and do not include shipping or tax.

3. Processing & delivery time

  • Orders are typically processed within 1–2 business days of payment.
  • Estimated delivery is 3–7 business days after processing, depending on destination.
  • Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing the next business day.

4. Tracking

When your order ships, we email a confirmation with tracking information. If you do not receive tracking within 3 business days of your order, contact us and we'll look into it.

5. Delays, lost, or damaged shipments

Carrier delays can occasionally occur and are outside our control. If a shipment is lost in transit or arrives damaged, contact us within 30 days of the expected delivery date and we will arrange a replacement or a full refund at no cost to you (see our Returns & Refunds policy).

6. Incorrect address

Please double-check your shipping address at checkout. We are not responsible for orders delayed or returned due to an incorrect or incomplete address provided at purchase; reshipment may incur an additional $9.99 shipping charge.

7. Contact us

Anima Technology Sensor & Tracking Solutions, LLC
6612 Tarnef Dr, Apt 419, Houston, TX 77074, USA
Email: info@animatechusa.com
Phone: 832-887-7979
Hours: Monday–Friday, 9:00 AM – 5:00 PM Central Time